NetCoverDirect - UK Travel Insurance & Eire too...
Making a Claim on your Travel Insurance
FINANCIAL SERVICES AUTHORITY (FSA)
INITIAL DISCLOSURE DOCUMENT (IDD)
KeyFacts
Netcoverdirect Ltd
PO Box 6603, Poole, BH15 9BS, United Kingdom
www.netcoverdirect.com
OUR SERVICE TO YOU
The Financial Services Authority (FSA) The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.
Whose products do we offer? We only offer travel insurance from one insurer. They are IGI Insurance Company Limited, Market Square House, St James’s Street, Nottingham NG1 6FG.
Which service will we provide you with? You will not receive advice or a recommendation from us for Travel Insurance contracts. We will present you with cover options on the web site and you will then need to make your own choice about how to proceed.
What will you have to pay us for our services? We do not charge a fee for our services.
Who regulates us?
Netcoverdirect Ltd is an appointed representative of Status Insurance Management Ltd of 10 High Street, Billericay, Essex, CM12 9BQ which is authorised and regulated by the Financial Services Authority. Status Insurance Management Ltd's FSA Register number is 305697.
Status Insurance Management Ltd's permitted business is advising on, arranging and assisting in the administration of non-investment (General) insurances.
You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
What to do if you have a complaint
If you wish to register a complaint, please contact us:
By mail: The Administration Director,
Status Insurance Management Limited
P O Box 2256,
Billericay,
Essex, CM12 0DH
Telephone +44 (0)1277 637580
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
Are we covered by the Financial Services Compensation Scheme (FSCS)? We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.
Further information about compensation scheme arrangements is available from the FSCS.
NETCOVERDIRECT LTD (UK REG 3999171) PO Box 6603, Poole, BH15 9BS, United Kingdom
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